Postage and delivery
Orders can be delivered almost anywhere in the world, however delivery costs to other countries can be costly, so please consider this before placing an order. The price we charge for delivery is the price that we pay to have your item shipped, we do not make a profit on delivery costs. Your delivery costs will be calculated and shown to you before you check out.

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Free shipping

Free shipping is available on all orders where the goods purchased are a minimum of £250 (or £100 for UK shipping).

The free shipping offer covers the shipping cost only, any extra taxes/duty, etc must be paid by the customer.

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UK orders

If your order is within the small parcels weight range, your order will be delivered by Royal Mail. Please note to keep costs low this service is not tracked or insured. You accept the risk of this service by choosing this cheaper option. The delivery cost for this option is £3.95

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If you would like to benefit from a tracked and insured delivery, please select the courier option.

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The rest of the world

Shipping prices are calculated based on the weight of products you buy when you add items to your cart the shipping costs will be calculated for you. All non-UK orders are sent via tracked and insured courier

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Returns Policy
You are within your rights to cancel any order please see our terms and conditions page for our full returns policy.

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Customs charges
Any charges you may incur at customs are payable by you, the customer.

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Delivery problems
If any problems occur with your shipment (loss/damage) we ask that you contact us so that we can do our best to rectify the matter. If you need any assistance when making your order please contact us via the contact form or by emailing info@IDreaminsoap.co.uk and we'll help you as best we can.